08:30 – 09:00 Registration & Exhibition


09:00 – 09:30 Welcome and Opening Remarks from the Chair, Sally Magnusson


09:30 – 10:00 Quality Adult Social Care Services – Meeting the Needs of a Changing Population

How can the sector ensure people are receiving care that is consistently safe, compassionate, effective and high quality?

Sue Howard, Deputy Chief Inspector of Adult Social Care, Care Quality Commission


10:00 – 10:45 A New Vision for Social Care in the Future

  • What can be done to ensure health and social care integrate better and enable person-centered, co-ordinated care?
  • An individual centered approach versus a system-centered approach.
  • Strategies for building a stable workforce that is sustainable for the sector.

Professor Martin Green, Chief Executive, Care England


10:45 – 11:15  Morning Coffee Break and Exhibition
11:15 – 11:35 Balancing the Benefits and Challenges of Technology-Enabled Care

  • How can the technology industry support the changing needs of the social care sector?
  • How can the care technology sector make the case for change effectively?
  • What approach should be used to define what success looks like when it comes to technology adoption?
  • How does the sector ensure that effective face-to-face care is enhanced and not replaced by technology?

Rt. Hon Paul Burstow, Chair, Social Care Institute for Excellence


11:35 – 12:20 Panel Debate: Transforming the Care Sector – Innovation as a Catalyst for Change

  • How can start-ups that focus on technology and data innovation improve patient outcomes as well as reduce the demands on staff?
  • How can the sector harness new technology in a way that works for everyone: patient and practitioner?
  • Ensuring technology is used as a catalyst for improved connectivity and empowerment.
  • What steps are being taken to ensure innovation that drive improvements in patient safety, helps clinicians and saves money, are happening and not just in certain areas of the country?
  • How can the sector embed a culture of technology and innovation to drive positive change?


Jane Ashcroft CBE, Chief Executive, Anchor

Taffy Gatawa, Chief Information & Compliance Officer, everyLIFE Technologies

Chaired by Rt. Hon Paul Burstow, Chair, Social Care Institute for Excellence


12:20 – 12:45 Alzheimer’s in England – Understanding the Current Trends and Future Challenges

• Are programmes designed to deliver sustained improvements in dementia care working?
• What next for risk reduction, health and care dementia friendly communities and research?
• What else needs to be done to improve the quality of care in all settings?

Jeremy Hughes, Chief Executive Officer, Alzheimer’s Society


12:45 – 13:45 Networking lunch and Exhibition
13:45 – 14:10 Developing the Next Generation of Leaders in the Care Sector

  • How will future leaders in the sector need to be developed to ensure high quality, effective care services?
  • How can employers learn from best practice within the sector to recruit, retain and develop the right people?
  • What strategies can be used by employers in the sector to build a positive organisational culture and a strong reputation as a good place to work?

Sharon Allen OBE, Chief Executive, Skills for Care


14:10 – 14:30 Understanding Diversity and Inclusion in the Care Sector

  • How can care providers ensure they are supporting equality, diversity and human rights?
  • How should workforce training evolve to meet the needs of all communities?
  • What does the care home sector need to do to attract more diverse talent?

Vic Rayner, Executive Director, National Care Forum


14:30 – 14:55 The Impact of Brexit on the Social Care Sector

  • What impact will the various Brexit-scenarios have on the social care sector
  • Understanding the difference between London and the rest of the UK.
  • What should the Government be doing to reassure EU workers in the sector that their rights will be protected?
  • What next for the sector?

Dr. Onkar Sahota, Member, London Assembly


14:55 – 15:10 Afternoon Refreshment Break and Exhibition
15:10 – 15:35 Panel Debate: Recruitment and Retention in the Care Home Sector

  • How will innovation impact recruitment and retention in the sector?
  • What are the implications for non-EU nurses working in social care post-Brexit negotiations?
  • What niche products catering for specific market segments have proved most successful?


Jeremy Walford, Managing Director, Middleton Hall Retirement Village

Sharon Allen OBE, Chief Executive, Skills for Care

Sam Monaghan, Chief Executive, MHA Methodist Limited

Dan Hayes, Chief Executive, The Orders of St. John Care Trust

Sanjay Dhrona, Managing Director, The Close Nursing Home

Chaired by Sally Magnusson, Journalist and Broadcaster

15:35 – 16:00 Nutrition – Helping People Live Happier, More Fulfilling Lives

  • How can we change social care for the better by education of nutrition?
  • How can we move to a care system which places a greater focus on nutrition and public health?
  • What should be done to reduce the pressure on the NHS through preventing unnecessary admissions to hospitals by focusing on nutrition?

Lesley Carter, Interim Head of Health Influencing, Age UK


16:00 – 16:25 Shaping Change – The Future of the Care Sector

  • Ensuring the voices of people who use care inform the decisions made for the sector.
  • Helping service providers understand what they are doing well and where things need to improve.
  • Creating an environment where staff feel they are able to speak up where they see poor care.

Speaker to be confirmed


16:25 – 16:45 Chair’s Closing Remarks

Followed by Networking and Exhibition

*Programme subject to change


The Super Early Bird, Early Bird and Standard rates are for Care Providers inc. care homes, domiciliary providers, social services, healthcare professionals, voluntary and third sector organisations

The Commercial Rate is for Suppliers to the care sector and non-providers of care

Super Early Bird Rate

£199 plus VAT

Until 13th December

Early Bird Rate

£299 plus VAT

14th December – 7th Febuary

Standard Rate

£349 plus VAT

8th February – 19th March

Commercial Rate

£399 plus VAT