The conference features some of the highest profile leaders within the Care Industry who are here to present their views on the Future of Care. There are also two panel sessions where delegates can share their own experiences and ask questions.

You can see who spoke in March 2018 below. The page will be updated as soon as the conference programme is finalised. 

    Fiona Phillips


    A passionate campaigner for a number of national charities, Fiona is an ambassador for Age UK, The Alzheimer’s Society, Alzheimer’s Research UK, Carers UK, The Prince’s Trust, MIND, Plan International and Missing People.
    Read More Here

    Andrea Sutcliffe

    Chief Inspector of Adult Social Care, Care Quality Commission

    Andrea has nearly 30 years’ experience in health and social care managing a range of services including those for children and older people. Andrea joined CQC in October 2013. She leads on the regulation and inspection of adult social care including care homes, domiciliary care and hospices. Andrea is also responsible for the registration team supporting all health and care sectors. She joined CQC from the Social Care Institute for Excellence (SCIE) where she was Chief Executive from April 2012. Previously Andrea was Chief Executive of the Appointments Commission and was an Executive Director at the National Institute for Health and Clinical Excellence for 7 years. Andrea is an advocate for the use of social media to share information and learn from others. She tweets at @Crouchendtiger7 and writes a weekly blog for the CQC website. Andrea is passionate about people who use services, their families and carers being at the heart of everything CQC does.

    Avnish Goyal

    Managing Director, Hallmark Care Homes

    Avnish is the Founding Trustee of the Hemraj Goyal Foundation. He set the foundation up in memory of his late father in 2010 and has since donated £1million to worthy causes, making a real difference to the quality of people’s lives. Avnish is the Managing Director of award-winning care provider, Hallmark Care Homes. He has been involved in the care sector since 1997 and was initially attracted to the industry by his desire to make a difference. Twenty years on, there are now 16 Hallmark Care Homes across England and Wales, with more in the pipeline and the company is recognised as a leading, financially stable provider. Avnish started his career as a Chartered Accountant where he completed his accountancy training at Coopers & Lybrand (now PwC) having gained his BA degree from Newcastle University. He is proud to be the Chair of Care England and the founding trustee of the Care Workers' Charity. Avnish is also the Co-founder of Ultimate You where he designs educational seminars for business, leadership, life and relationships, with his wife - Anita Goyal. He is determined to make a difference and believes in doing everything with passion and purpose.

    Caroline Abrahams

    Charity Director, Age UK

    A social scientist and barrister, Caroline has spent her career in the voluntary and public sectors, mostly on children and families’ issues. She has worked in a senior capacity at the children’s charity, Action For Children and at the Local Government Association. Caroline has also been a policy adviser to Ministers and Shadow Ministers, and a senior civil servant. A former chair of the End Child Poverty campaign, Caroline’s policy interests include integrated health and care, family policy, poverty and the role of the voluntary sector. Caroline oversees Age UK’s influencing work and her team covers research, public policy, health influencing, media, campaigns and engagement and public affairs. She is also the Charity's lead spokesperson. Caroline decided to work for Age UK because she could see that there was a lot to do to change policy and practice so older people are served well, and because she passionately believes that Age UK can make a big difference.

    Dianne Desmulie

    Lay Member, Public & Patient Engagement, East & North Hertfordshire CCG

    Dianne has a career background in local government and the NHS. She has experience within the Department of Health and Adult Social Care in the Eastern region, promoting Dignity in Care and working closely with carers' organisations. Dianne was a local councillor in East Herts for 8 years and in 2001 was Mayor of Hertford, where she has lived since 1982. She is a member of Hanscombe House Surgery Patient Participation Group and volunteers for Carers in Hertfordshire as a Hub Lead in Hoddesdon.

    Joan Elliot

    General Manager – UK Care Services, Bupa

    Joan is General Manager of Bupa UK Care Services. Before this role, Joan has held a number of senior leadership positions in Bupa UK over the past 20 years, including Finance Director for Bupa Cromwell Hospital and Health Clinics, Interim UK Finance Director and Finance Director of UK Care Services.

    Joanne Holmes

    Lecturer in Nutrition, Bournemouth University

    Joanne is an experienced food scientist and registered nutritionist with strong links to and experience working in the food industry. Her research, which includes her on-going PhD, is strongly focused towards improving food, fluid and the overall meal experience for the older person receiving social care in its broadest context. She was co-investigator in the Burdett Trust for Nursing funded research project: Empowering nurses and care home staff to lead excellence in nutrition and dignity in dementia care (Jan 2014-June 2016). This was a mixed methods programme of research which led to the successful production and dissemination of a range of training tools for the care sector. She was also the Nutrition lead in European Union, Interreg VI A 2 Seas funded, Dignity in Care project (2011-14) – An EU programme promoting the understanding of dignity in care in health and social care sectors and was member of the International Expert Evaluation Group 2011-14.

    Kathryn Smith

    Director of Operations, Alzheimer's Society

    Kathryn joined the Alzheimer's Society in September 2012 as Director of Operations. Kathryn's management and leadership responsibilities cover all of the Societies operational services through the Operational Leadership Team, which incorporates the local services in England, Northern Ireland and Wales and the Universal services through the Knowledge team. Kathryn has worked in social care since 1989, including work within the private sector, a Health trust, four different local authorities, and the Commission for Social Care Inspection (predecessor to the CQC). She has also taught various social work courses for Leeds University and the Open University. Most recently Kathryn worked for Scope where she was the Director of Services, including the role of Responsible Individual for all of Scope's children's services registered with OFSTED, the services in Wales registered with CCISW, and the nominated individual for all of the adults services registered with CQC.

    Prof Martin Green OBE

    Chief Executive, Care England

    Professor Martin Green OBE has had an extensive career in NGO development, both in the UK and internationally, and is Chief Executive of Care England, the largest representative body for independent social care services in the UK. He is also Chair of the International Longevity Centre – UK and a Trustee of Independent Age, Vice President of the Care Workers Charity, and a Champion of the National Aids Trust. In 2013 he was appointed Visiting Professor of Social Care to Buckinghamshire New University. In 2012, in his role as Department of Health Independent Sector Dementia Champion, he led the development of the Dementia Care and Support Compact for The Prime Minister's Challenge on Dementia. In 2008 he was named care personality of the year and was awarded an OBE for Services to Social Care in the 2012 Queen’s Birthday Honours List. Martin writes and broadcasts extensively on social care issues and is on the Editorial Board of Community Care Market News and Care Talk magazine.

    Mike Padgham

    Chair, Independent Care Group

    With 28 years in the industry, Mike is an influential and respected figure in social care. As a provider, with a growing portfolio of care services, Mike is aware of the challenges facing the sector and a tireless champion for social care. He is a passionate campaigner, fighting for a better deal for social care. Mike is chair of the Independent Care Group, a provider body and past Chair of the United Kingdom Home Care Association (UKHCA), the representative body for the domiciliary care sector. Mike also runs a health and social care consultancy which assists care providers to grow and succeed by providing marketing, communications and business development services. He holds non-executive director posts with a range of businesses and sits on other influential care and health bodies.

    Nadra Ahmed OBE DL

    Executive Chairman, National Care Association

    Nadra has been involved in the field of social care for over 30 years. Her background is in training and education, which has been the passion that drives her towards a quality service, underpinned and provided by a skilled workforce. She has been Chairman of NCA since 2001 and is a trustee of SCIE and Parkinson's UK. She holds various positions within voluntary organisations, delivering services to vulnerable people in the community. She has been a member of a number of advisory committees in the DoH including a number at Ministerial level and served on government Taskforces. She is a regular contributor to journals and conferences and is frequently called upon by major media networks to represent the views of social care providers. In 2006 she was awarded the OBE for her services to Social Care. She is Deputy Lord Lieutenant of Kent and a Kent Ambassador and was awarded ‘Outstanding Contribution to the Business Community’

    Nigel Sibley

    CEO, LifeCare Residences

    Nigel joined international retirement operator LifeCare Residences as CEO in 2016. His career path combines senior management roles in domiciliary care, retirement housebuilding and hospitality which are the cornerstones for retirement village success. LifeCare Residences’ distinctive, and internationally proven, retirement village concept has been brought to 3 locations in the UK with superb results, and is the platform for the company’s committed growth plans in London.

    Paul Burstow


    Paul Burstow joined the SCIE board as Chair in July 2017. He has over thirty years of public service leadership in local government, Westminster and Whitehall. Since leaving parliament he has been appointed to chair the north London based, internationally renowned, Tavistock and Portman NHS FT – the home of psychotherapy. He is a member of the independent oversight and advisory group for the Five Year Forward View for Mental Health. His interest in mental health led to his appointment in 2016 as the University of Birmingham’s Professor of Mental Health Public Policy, a part-time role in which he is leading a policy commission devising a new prevention and early action paradigm. Paul was appointed minister of state for care services in 2010 leading the drafting of the Care Bill (now Act) and No Health Without Mental Health strategy. His interest in social care saw him appointed as Chair of the Design Council’s Transform Ageing National Advisory Panel in 2016 and as President of the TSA – the voice of technology enabled care in 2017. Paul was appointed to Her Majesty’s Privy Council in 2012.

    Dr Pete Calveley

    Chief Executive Officer, Barchester Healthcare

    Pete joined Barchester Healthcare as the Chief Executive Officer in June 2014. Formerly CEO of Four Seasons Health Care, he has extensive knowledge and understanding of the care sector. Earlier in his career, he was a police surgeon and worked for a long time as a GP in various NHS organisations.

    Richard Hawes

    Chief Executive Officer, Elizabeth Finn Homes Limited (EFHL)

    Richard is a Registered Nurse who trained at the Royal Cornwall School of Nursing and is a qualified Community Psychiatric Nurse. He has a Diploma in Professional Studies in Nursing from Plymouth University and in 2005 completed his MBA at Keele University. He has previously served as Regional Operations Director for Barchester Healthcare, Director of Care Services at Care South and Care Director at The Orders of St John Care Trust.

    Rosie Seymour

    Deputy Programme Director, Better Care Support team

    Rosie joined the Better Care Support team (BCST) as Deputy Programme Director in December 2015. She is on secondment to the team from the Ministry of Housing, Communities and Local Government (MHCLG). The BCST is a partnership team between MHCLG, Department of Health and Social Care, the Local Government Association and NHS England. Within the civil service Rosie has worked in a range of social policy areas including local government, devolution, public service transformation, equality and social exclusion.

    Sheila Scott OBE

    Care Strategist, QCS

    Sheila is a nurse by profession. In the 1980s she was the proprietor of residential care homes for the elderly in North London. Sheila is the Chief Executive of the National Care Association. She is passionate about representing the interests of registered social care providers to the Government and implementing policy on improving standards in the social care sector. She represents the National Care Association at conferences, seminars and to the press and media. She is currently heavily involved in representing the Association at all meetings with CQC relating to the introduction of their new methodology for registration and inspection. Sheila sits on many national committees and advisory groups representing the independent care sector. She is currently the Chairman of the Department of Health and Skills for Care Recruitment and Retention Working Group. Sheila was awarded the OBE for services to Social Care in the Queen’s Birthday Honours List in 2007.

    William Roberts

    Director of Health and Social Care, Innovation Unit

    William is an experienced NHS director with a clinical background. As a trained nurse, he has worked in both hospital and community services and was a Nurse Specialist in Tuberculosis and HIV. William’s first management role was running a clinical network and he held a variety of commissioning and senior leadership roles in the NHS, including roles in Public Health, Strategy, Corporate Affairs and Planning. For a number of years, William was a visiting lecturer at City University. He was previously the National Care Homes Lead in the New Care Models Programme, part of the Five Year Forward View. Before joining the New Care Models Team, he was Director for Strategy and Planning at NHS Camden CCG.


Super Early Bird Rate

£199 plus VAT

Until 13th December

Early Bird Rate

£299 plus VAT

14th December – 7th Febuary

Standard Rate

£349 plus VAT

8th February – 19th March

Commercial Rate

£399 plus VAT

All the time

Email the Chair a question.

Bookings opening soon