The conference features some of the highest profile leaders within the Care Industry who are here to present their views on the Future of Care. There are also two panel sessions where delegates can share their own experiences and ask questions.

Sally Magnusson


Sally Magnusson is an experienced journalist and broadcaster, who has worked on television and radio across news, current affairs, the arts, politics and religion, both in Scotland and London. She has presented a range of programmes for the BBC, from Breakfast News to reporting Scotland, which she still anchors, and a multitude of documentaries and investigations including Panorama.

Sally says “As a dementia charity founder myself, I have been passionate about raising the standards of elderly care for a number of years, so I am delighted to be chairing the Future of Care Conference this year. I’m particularly interested to hear the latest updates and experiences of those working within the industry, and look forward to discussing what’s next for the sector moving forward.”

Sally has won a Scottish Bafta and a Royal Television Society award. In 2004 her hard-hitting series Britain’s Secret Shame, credited with raising awareness of abuse of the elderly in Britain’s care homes, won an RTS award for Best Daytime Series. She has been a presenter of The Daily Politics on BBC 2 and anchored a range of daytime programmes, including Missing on BBC 1. On radio she was for many years the presenter of the popular genealogy programme Tracing Your Roots on Radio 4 and currently presents Sunday Morning with Sally Magnusson on Radio Scotland for a number of weeks each year.

Sally is the author of ten books, including the best-selling memoir ‘Where Memories Go: Why Dementia Changes Everything’, which is also a Manifesto for profound social and cultural change in the way older people are treated, especially those with dementia. She received the Glenfiddich Spirit of Scotland Award for Writing 2014 and was shortlisted for the Saltire Literary Book of the Year Award. The experience of caring for her mother led her to found the music and dementia charity, Playlist for Life.

    Ali Rusbridge

    Locality Manager - London and South East, Skills for Care

    Ali is a member of the London and South East team at Skills for Care. Supporting social care organisations in London with workforce development. She is involved in a range of integration projects, sits on the Local Workforce Action Board for the East London Health and Care Partnership and also supports various pan-London networks including the Association of Directors of Adult Social Services (ADASS) Principal Social Worker and Commissioner’s networks. Ali’s professional training and background is in community development work and education. Prior to her current role in Skills for Care she had over 30 years’ experience of working with people in East London in community development, education and social care-focused work in voluntary, statutory and education settings.

    Dr. Chris Papadopoulos

    Principal Lecturer in Public Health, University of Bedfordshire

    Chris is a principle lecturer in public health at the University of Bedfordshire. He has interest in and worked upon research projects that have focused on the mental health and wellbeing of vulnerable population, socio-cultural perceptions of autism and the implications of its stigma, and social robotics that can compliment care. He is one of the leads on the EU H2020 and Japanese government funded CARESSES project which is a ground-breaking project aimed at developing and testing culturally competent robots within long-stay older adult care homes.

    Frank van Dillen

    CEO, Dementia Village Architects

    Frank is co-owner of Molenaar&Bol&VanDillen architects (MBvDA) since 2001 and has also set up with his business partner Michael Bol in 2014 Dementia Village Advisors and Architects (DVA), focusing on projects for housing for elderly and care abroad. For his very first care project, nearly 30 year ago, Frank spent a week as an intern to learn all about the organisation from the inside. In fact, he still does this on a regular basis. Frank has a son who is deaf, so he knows from personal experience the importance to organize care on a demand-driven manner and to challenge institutions in this regard. Frank is an architect and consultant has experience creating over 70 senior housing projects in the Netherlands and other countries, and is together with his partner Michael Bol responsible of the project of the world first and famous Hogeweyk Dementia Village in Weesp. Residents of Hogeweyk lead a normal life. They go to the grocery store, complain about the weather and enjoy a weekly game of bingo. But there’s one thing that sets the 152 residents apart from the general public: Everyone has an advanced form of dementia. Frank will present a case study on Hogeweyk and describe how the definition of ‘health’ is subject to change; the need for different living environments to choose from and what such an environment means for quality of life.

    Dan Hayes

    Chief Executive, The Orders of St. John Care Trust

    Dan is a home-grown CEO promoted through OSJCT over a career spanning almost 16 years to date. After studying for an HND in Business Management and a post graduate diploma in Human Resources Management, Dan initially joined the NHS in the Human Resources team. His HR career in the NHS included community mental healthcare, acute care and hospital closures. After short stints working for Lincolnshire Police and in the University sector, Dan joined OSCJT as HR Manager in 2003. Having worked hard with the then HR Director, Dan helped to establish a HR function fit to serve the 2,000 employees whom the trust employed at that time. After four years in HR, Dan took a secondment into Regional Operations in Oxfordshire. The secondment was successful, and Dan moved on to become the County Director at the end of 2008, then Operations Director for the Trust in 2015. In his role as CEO, Dan has continued to retain very close links with all of the services operated by OSJCT and particularly with his colleagues who work and manage those services. He has a strong belief in lobbying for, and on behalf of, residents and workers in Social Care who can be overlooked and undervalued by the world at large. Additionally, because of his own experience at the Trust, Dan is also a strong advocate of progression from within for all colleagues at OSJCT.

    Imelda Redmond CBE

    National Director, Healthwatch

    Imelda has 20 years' experience working in senior roles in the not-for-profit sector. Most recently she was CEO of the charity 4Children where she led the organisation through a period of significant change. Before that she was Director of Policy and Public Affairs at Marie Curie Cancer Care, and Chief Executive of Carers UK where she received a CBE for her services to disadvantaged people in 2009. Imelda is passionate about championing patients' needs and ensuring that their views are listened to.

    Jane Ashcroft CBE

    CEO Anchor Hanover

    Jane joined Anchor in 1999 from BUPA, which had acquired Care First Plc, where she was Personnel Director. She was appointed Chief Executive of Anchor on 9th March 2010. Prior to joining Care First she held HR and governance roles with Bromford Housing Group and Midlands Electricity Plc. Jane is a Trustee of The Silverline, a helpline for older people and a Non-Executive Director of Dignity Plc. She was a founder of Associated Retirement Community Operators, representing the growing market for retirement village provision in the UK and is currently Vice Chair. Jane is also a Board member of Care England, the largest representative body for providers of adult social care and Vice Chair of the National Housing Federation which represents housing associations in England. Jane is a Fellow of the Institute of Chartered Secretaries and a member of the Chartered Institute of Personnel and Development. She was awarded a CBE in the 2013 New Year Honours for services to older people.

    Jeremy Hughes

    Chief Executive Officer, Alzheimer's Society

    Jeremy joined the Alzheimer's Society in November 2010. He is leading the charity in its five-year transformational strategy 'New Deal on Dementia' 2017-22. Jeremy co-chairs the Dementia Friendly Communities Champions Group with top broadcaster Angela Rippon for the UK Prime Minister. Jeremy was previously Chief Executive of Breakthrough Breast Cancer where he was instrumental in providing visionary leadership, galvanising the charity's research platform and its authority on campaigning and policy. Before that Jeremy was Head of External Affairs at the International Federation of Red Cross and Red Crescent Societies. His career in health and social care charities includes leadership posts at the British Red Cross, Leonard Cheshire, Muscular Dystrophy and NCH Action for Children. Jeremy was the chair of National Voices 2009-14. He is currently the Co-chair of the UK Dementia Action Alliance, chair of the Global Alzheimer's and Dementia's Action Alliance and Vice-Chair of the World Dementia Council. Jeremy was awarded the CBE, for services to older people, in the Queen's Birthday Honours 2015.

    Jeremy Walford

    Managing Director, Middleton Hall Retirement Village

    Jeremy has been Managing Director and Owner of Middleton Hall since accidentally taking over an almost bankrupt, failing nursing home in 1996, planning and implementing a transformation to a multi service retirement village. Middleton Hall provides facilities and services for around 200 residents in three independent living services and three care services. The retirement village has a swimming pool, gym, bowling green, golf course, restaurant, bistro, bar, recreational centre and shop. Middleton Hall's services include the first zero carbon retirement properties in the UK; a medical centre (GP practice) for the local community built with the NHS and a Dutch based small group living service for people living with dementia. Middleton Hall's care services were assessed by CQC as "Outstanding" in all five areas that CQC inspects in 2017. In March 2019, Jeremy is selling the company to its 180 employees through a John Lewis style Employee Ownership Trust.

    Lesley Carter

    Interim Head of Health Influencing, Age UK

    Lesley is a registered nurse and Clinical Lead in Health Influencing at Age UK. With a background in nursing; she was a Director of Nursing and has clinically led acute mental health, criminal justice and older people services. Lesley has a real interest in change management and practice development. Posts have seen her leading service transformation and redesign at The London Development Centre, The Kings Fund, The Care Services Improvement Partnership, Commissioning Support for London and NHS London. She was the Registered and Commissioning Manager for a new-build specialist dementia nursing home. At Age UK, she leads on health influencing work to promote the spread of best practice and policy into professional practice across the health and care sector. Lesley is also Programme Lead for the national Malnutrition Task Force.

    Prof Martin Green OBE

    Chief Executive, Care England

    Professor Martin Green OBE has had an extensive career in NGO development, both in the UK and internationally, and is Chief Executive of Care England, the largest representative body for independent social care services in the UK. He is also Chair of the International Longevity Centre – UK and a Trustee of Independent Age, Vice President of the Care Workers Charity, and a Champion of the National Aids Trust. In 2013 he was appointed Visiting Professor of Social Care to Buckinghamshire New University. In 2012, in his role as Department of Health Independent Sector Dementia Champion, he led the development of the Dementia Care and Support Compact for The Prime Minister's Challenge on Dementia. In 2008 he was named care personality of the year and was awarded an OBE for Services to Social Care in the 2012 Queen’s Birthday Honours List. Martin writes and broadcasts extensively on social care issues and is on the Editorial Board of Community Care Market News and Care Talk magazine.

    Martin Jones

    Managing Director, Home Instead Senior Care UK

    As Managing Director of Home Instead Senior Care, Martin is responsible for leading the entire UK operation. When his father became seriously ill, Martin experienced first-hand the varied and sometimes poor levels of care in the UK. Martin wanted to join an environment where he could help to make a difference to the lives of other older people and their families, and came to Home Instead in September 2011. Martin's role is to continue the development of the brand in the UK, helping to establish Home Instead as the UK's most admired care company and as an employer of choice within the sector. Alongside his passion to support families to enable their loved ones to live independently at home he is dedicated to providing job opportunities that are fulfilling and which make best use of people's skills and experience. He is an active member of Business in the Community's Age at Work leadership team, championing the role of older workers. Martin is also a trustee on the board of The Care Workers Charity, which exists to support the welfare of current, former and retired care workers.

    Nadra Ahmed OBE DL

    Executive Chairman, National Care Association

    Nadra has been involved in the field of social care for over 30 years. Her background is in training and education, which has been the passion that drives her towards a quality service, underpinned and provided by a skilled workforce. She has been Chairman of NCA since 2001 and is a trustee of SCIE and Parkinson's UK. She holds various positions within voluntary organisations, delivering services to vulnerable people in the community. She has been a member of a number of advisory committees in the DoH including a number at Ministerial level and served on government Taskforces. She is a regular contributor to journals and conferences and is frequently called upon by major media networks to represent the views of social care providers. In 2006 she was awarded the OBE for her services to Social Care. She is Deputy Lord Lieutenant of Kent and a Kent Ambassador and was awarded 'Outstanding Contribution to the Business Community'.

    Dr. Onkar Sahota

    Member, London Assembly

    Onkar's family arrived in the UK in the 1960's and first lived in Hayes in the London Borough of Hillingdon. Originally from the Punjab, India, his parents settled in the UK to provide a better future for their children as with hundreds of other families of that generation. His father first worked for British Airways at Heathrow as a maintenance worker, evetually establishing a local grocery business. His early experiences have instilled Onkar with a passion for ensuring opportunities for others to succeed, as well as the value of aspiration. Fulfilling a lifelong ambition, Onkar graduated in Medicine in 1989 from Sheffield University and specialised in Family Medicine post-graduation. He was elected Fellow of the Royal College of General Practitioners (FRCGP) in 2006. He also holds an MBA from the London Business School and attended the John F Kennedy School of Government, Harvard University to study Health Policy. A practicing GP, Onkar has been a family doctor in West London since 1989 and maintains GP surgeries in Hanwell and Southall serving some 10,000 patients. Like many clinicians who have been elected to public office, he continues to practice part-time to retain his licence to practice and keep in touch with issues that his patients encounter. Professionally, Onkar in addition to his work as a family doctor was a member of the Ealing Primary Care Trust Professional Executive Committee from 2002-2008. From 1997 to 2000 he undertook work funded by the Department for International Development in Russia and Uzbekistan on reform of Primary Care and advised the Heathrow City Regeneration Partnership on health and community projects. At the Assembly, Onkar is Labour's spokesperson for Health and is also Chair of London Assembly the Health Committee since 2013. He also serves on the Environment and Regeneration Committees.

    Sam Monaghan

    Chief Executive, MHA Methodist Limited

    Sam joined MHA as Chief Executive in February 2018, drawn to the charity because of its strong values and the quality of care and support it provides to people in later life. His focus is to build on these strengths; increase the connectivity between MHA's homes and schemes and their local communities; enhance the development and diversity of the organisation's workforce; as well as reinforce its existing partnerships with others across the sector and with key stakeholders. He also wants to amplify the voice of the older people the charity supports through its care, accommodation and community-based services and membership of NCF, Care England and ARCO. Sam has extensive experience as a corporate director and senior operational and strategic manager within the third and public sectors, in a career spanning more than 30 years in social care. He originally qualified as a social worker in 1988, working for 15 years in local authority social services, before joining Action for Children in 2003. In 2006, he moved to Barnardo's as their Midlands Director, becoming Corporate Director of Children's Services in 2013.

    Sanjay Dhrona

    Managing Director, The Close Nursing Home

    With a family background in hotels, restaurants and catering, Sanjay was raised in the hospitality industry. Leaving West Herts College with several catering qualifications, and then Oxford Brookes University as class president and his BSc in Int. Hospitality Management, he was perfectly placed to work in the fast-paced world of international events, working around the globe and for clients including huge international businesses to Royal Families and rock stars alike. In April 2015 he applied his understanding of the service industry to take charge as Managing Director of The Close Nursing Home, a failing home with an inadequate CQC rating. His dedication to the residents and stakeholders has seen the home go from an "inadequate" rating to "GOOD" and "OUTSTANDING" in record time. The home is recognised for its quality in care and environment and innovative practices and currently on training forums for Oxfordshire County Council as well as working on some ground-breakfast research.

    Sharon Allen OBE

    Chief Executive, Skills for Care

    Sharon has worked in the public and voluntary sector, social care and supported housing sectors for more than 30 years. A qualified social worker and housing professional, Sharon became Chief Executive Officer of Skills for Care in 2010, having previously been CEO of a large social care and supported housing. Sharon is a member of the Think Local, Act Personal (TLAP) Programme Board, Chairs the Operations Committee of the CHS Group (Housing Association) in Cambridge, a member of the Association of Coaching and is a board member of Age UK and Aston Organisational Development. Sharon was awarded an OBE in June 2015 for services to social care, homeless people and housing.

    Sue Howard

    Deputy Chief Inspector of Adult Social Care, Care Quality Commission

    An experience leader in Adult Social Care, Sue's first job was as a night care assistant in a home for older people before forming an ambition to progress into care management. Sue worked and studied hard until until she managed both residential and domiciliary care services, before becoming an inspector in 2002. In 2008, Sue was promoted to a managerial role at The Commission for Social Care Inspection becoming a senior leader in CQC in 2011. In May 2015 Sue secured the post of Deputy Chief Inspector ACS in the Central region working directly to Andrea Sutcliffe. Sue leads approximately 300 inspection staff across the Central region.

    Taffy Gatawa

    Chief Information and Compliance Officer, everyLIFE Technologies

    Taffy brings a wealth of risk management and clinical governance experience, gained through many years of working in the health sector. Qualified nurse and holder of two MAs, Taffy has spoken nationally on the subject of risk management and patient safety, including collaborating with other experts to co-author and publish a text book on the subject.

    Vic Rayner

    Executive Director, National Care Forum

    Vic is Executive Director of the National Care Forum, joining the organisation in 2016. The NCF is the strongest voice for the not for profit care sector and works with it's membership to drive forward the delivery of quality, person-centered care. As Executive Director she sits on a range of government and national specialist groups with a focus on the social care workforce, digital transformation, new models of care and regulation. Vic is a regular national and international speaker and has extensive knowledge and expertise across a wide range of care, support, housing and social policy agendas. Prior to joining the NCF, she was the CEO of Sitra, a leading national membership body championing excellence in housing, health, care and support. Vic is a Director of the London Housing Foundation, funding innovation and best practice in homelessness provision, she is also a trustee of Hestia and the Care Workers Charity. Vic is the independent Chair of the Brighton and Hove Fairness Commission, tackling inequalities and promoting social justice within the locality.


The Super Early Bird, Early Bird and Standard rates are for Care Providers inc. care homes, domiciliary providers, social services, healthcare professionals, voluntary and third sector organisations

The Commercial Rate is for Suppliers to the care sector and non-providers of care

Standard Rate

£349 plus VAT

8th February – 19th March

Commercial Rate

£399 plus VAT

Email the Chair a question.